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If you’re thinking about renting your home or simply want to know what your property is worth, a property appraisal is a great way to find out.

What exactly is a property appraisal?

A property appraisal is the process by which a real estate agent estimates the market value of your home based on a thorough inspection of the property. Real estate agents generally consider the following factors when determining their appraised value:

  • The property’s size
  • Number of bedrooms
  • Fixtures and fittings
  • The condition of the property
  • The features of the property
  • Location / local area
  • Access to local amenities such as schools, shopping centres and transport
  • School zone boundaries
  • Recent sales data i.e., recently sold properties of similar size and condition in the same market
  • Market conditions
  • The time of year the property is likely to be sold
  • The economic environment e.g., interest rates

It is critical to remember that a property appraisal is simply an estimate or educated guess about the potential value of your home. Appraisals have no legal standing, and many real estate agencies provide them for free.


Logging in

1. Go to https://owner.console.com.au
We recommend using Google Chrome browser.

2. Enter the username and password.  If you have not received your invitation or set up your account, please contact you agent.

Using the Owner Portal

3. When you first login, you will be greeted and your property/s will display.

4. Click on the property.  This will display the property overview and details.

5. Click the Activity tab.  This will show you any maintenance and inspections that have recently been completed.

6. Click the Maintenance tab.  This will display current maintenance requests and their status, as well as completed maintenance.

7. Click the Inspections tab.  This will display complete inspections.

8. Click on the statements tab.  This will display your owner statements.

9. Click on the options button to view or download a PDF copy of your statement.

Property Inspections

An initial inspection of your home will be performed within the first six to eight weeks of the tenancy, followed by a four-month inspection. Your tenant will be notified by email at least seven days before the inspection.   Your Property Manager will liaise with the tenants in the event there are any outstanding issues that need to be attended to.

An inspection report will be made available through the Owners Portal.

Condition Reports

When the keys are handed over to the property, two copies of a comprehensive Property Condition Report will be provided to the tenants. They must thoroughly review the report and make any necessary changes before signing and dating one copy, which must be returned to us within 2 working days. If we do not receive your signed copy within the allotted time, the original copy held in our office will be used as a reference when conducting the final inspection and determining the bond refund at the lease’s termination.

We’re currently working on information surrounding out maintenance request handling such as our preferred contractors and when you will be notified.

For information now, contact us and we’ll happily send you through some information

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